Shipping policy

Shipping & Delivery Policy

Last updated: August 18, 2026

Thank you for shopping with us. This Shipping & Delivery Policy explains how we process and deliver your orders.

Order Processing

Orders are usually processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery time is 3–7 business days after your order has been processed.

Delivery times may vary depending on your location, courier service, weather, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you complete your purchase.

We may offer free shipping on selected products, orders, or promotional periods.

Order Tracking

When tracking information is available, we may provide a tracking number or delivery update through the contact information provided with your order.

Incorrect Address

Customers are responsible for providing a correct and complete delivery address.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for resending the order.

Delayed or Lost Orders

If your order is delayed, please contact us so we can check its delivery status.

While we work with our delivery partners to resolve issues, delivery delays caused by the courier or circumstances outside our control may occur.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number and clear photos of the package and product.

We will review the issue and provide an appropriate solution according to our Return & Refund Policy.

If you have any questions about shipping or delivery, please contact us through the contact information provided on our Shopify store.